Certainly is transforming the way businesses access creative and technology services. Our Digital Services Subscription offers a modern, streamlined alternative to traditional agency retainers, providing you with a dedicated team of experts at a fixed monthly fee. This approach removes the complexity of contracts and variable costs, giving you predictable control over your budget while ensuring you receive consistent, high-quality work tailored to your business needs.
Certainly’s subscription model isn’t just about hiring an agency; it’s about gaining a fully staffed, experienced team committed to both strategy and execution. From the moment you engage with us, we dive deep into your current processes and goals, crafting a strategic plan that aligns with your vision. With the freedom to submit your priority requests as they arise, you can be confident that all your needs will be promptly addressed. Each week, we work with you to agree on priorities and update timelines, ensuring that you remain fully informed and involved throughout the process.
Communication
Communication is at the heart of what we do. You’ll have a dedicated advisor who keeps you in the loop with weekly reporting, so you’re never left wondering about the status of your projects. We believe in flexibility over rigidity, recognizing that digital work is highly iterative. As your priorities evolve, our scopes do too, allowing us to respond quickly to new information and shifting business needs.
Fixed Price
One of the key advantages of our service is the fixed monthly rate, which offers peace of mind by eliminating the financial unpredictability often associated with traditional agency retainers. There are no surprises here—just a clear, predictable pricing model that helps you maintain control over your budget. This model stands in stark contrast to hourly billing or rate-based work, which can create a lose-lose situation for both parties. Instead, our value-based approach aligns our interests in delivering efficient, high-quality outcomes without the need for hourly tracking or change order pricing.
Flexibility
Flexibility is also built into how you manage your projects. Our “always-on” digital project board gives you the ability to adapt to changing priorities at any time. Whether you need to swap, accelerate, or change projects, you can do so with ease, knowing that our model is designed to be as dynamic as your business. This nimbleness ensures that the best results are achieved through a responsive approach rather than being confined by rigid structures.
In terms of risk management, Certainly’s subscription model offers unparalleled flexibility. You have the freedom to pause, adjust, or cancel the service at any time without facing penalties or long-term commitments. This reduces your risk and gives you greater control over how and when you utilize our services, allowing you to scale up or down as your business demands. As your needs grow, our service can grow with you, offering scalable solutions that match the velocity, priority, and scope required to meet new challenges head-on.
Service Tiers
Certainly offers three service tiers to ensure that your specific needs are met. Whether you’re focused on nailing the fundamentals with our Core tier, driving performance-based digital interventions through our Perform tier, or elevating your business with enterprise-level technology solutions in our Scale tier, we have the expertise to support your goals.
For example, on the "Core" service tier: a communication planning project typically takes three to four weeks, while developing a visual asset kit might require four to five weeks. Buyer journey digitization often spans four weeks, and an SEO audit and optimization can take seven to eight weeks. However, these timelines are ultimately client-dependent, with feedback, revision requests, and communication playing a crucial role in delivery timing. We understand that every project is unique, and our flexible approach allows us to adjust as necessary to ensure the best possible outcomes.
By choosing Certainly, you’re opting for a service that is as committed to your success as you are. Our approach is designed to maximize value, enhance efficiency, and deliver results that align with your vision. With Certainly’s Digital Services Subscription, you’re not just getting a service—you’re gaining a partner dedicated to helping your business thrive in today’s competitive digital landscape.
